STONE AND STRAND is looking for an outstanding part-time Ecommerce Associate to oversee the fulfillment and shipment of our goods, and to process with repairs and returns – in order to keep our customers happy! In this role, you will be responsible for processing repairs and returns, and ensuring that these get done in a timely manner. You will also be responsible for helping with the daily shipment of our orders to customers. We’re a fast-moving company obsessed with delivering the best possible customer experience, and this role is absolutely central to our success. The ideal candidate will be highly accountable, reliable, organized, have a positive attitude and be action-oriented.

Responsibilities and Duties

• Package and ship ecommerce and wholesale orders on a daily basis
• Receive returns and exchanges, and process replacements for the customer where relevant
• Receive repairs, manage jewelry repairs with our vendors, and send out fixed items to our customers
• Participate in quarterly stock counts of our inventory
• Weekend and holiday shifts (Thanksgiving and Christmas) are required as part of this role

Qualifications and Skills

• Energetic and highly motivated, able to work at a very fast pace
• Process oriented with an exceptional level of attention to detail
• Highly organized with excellent time management skills
• Resourceful with the ability to take on projects that haven’t been done before
• Accountable by nature and able to take complete ownership for a complicated task

To apply, please email a cover letter and resume to workwithus@stoneandstrand.com