Free shipping & 100-day returns.   Click here to get 10% off your first order.

concierge services

Services


                Personal Shopper

Personal Shopper

Shopping for fine jewelry can sometimes be intimidating, especially when it’s an investment or a gift. Let us help.

We want to help you to get it right the first time. We’ll walk you through the sizing, make gift recommendations, or give you honest styling advice.

In NYC? Schedule a consultation at S&S Tribeca. Elsewhere? We’re only a friendly video chat or phone call away. Either way, it’s always complimentary.


                Personalize It

Personalize It

Whether it’s something new for yourself or a special gift, we offer a slate of services to personalize your piece. We offer hand engraving, custom stone replacement, or we can help you build a story (our favorite) with a hand-selected combination of charms, bracelets, or other pieces to make it extra-personal.


                Care & Repairs

Care & Repairs

Just because you click “submit payment” at checkout, doesn’t mean that our relationship ends there. Far from it - we offer complimentary resizing, cleaning & certain repairs on all pieces for the lifetime of the product. If you need something that’s not complimentary, we’ll still make it as effortless as these things should be.


                Effortless Returns

Effortless Returns

We’re happy to take things slow. You have 100 days to return any purchase from Stone & Strand. Sometimes you’ve just gotta think on it, right?

The long list of things we do to keep you happy.

01

FREE FAST SHIPPING

Because it makes your life easier. Free shipping on the house, always.

02

HASSLE FREE REPAIRS

Never worry about how to repair your piece. We'll fix it for the cost of the repairs needed.

03

100-DAY RETURNS

Skip the stress & take your sweet time - jewelry is an investment.

04

ENGRAVING

Personalize your piece with a mantra, initials, or a kinky message to your better half.

05

PERSONAL SHOPPING

Let our team of jewelry experts & stylists help with the perfect choice. In-person at our S&S Tribeca, or over the phone, we’ve got your back.

06

PERSONALIZATION

Add a personal touch to your piece, whether including a birthstone or layering charms to tell your story.

07

LUXE WRAPPING

We like to stand out, so each gift is luxuriously wrapped & includes your personal message, handwritten.

08

COMPLIMENTARY CLEANING (Extra Sparkle)

You deserve to shine. Drop off or ship any Stone & Strand purchase to us for complimentary cleaning.

09

GIFT CARDS

Sometimes the gift of choice is the best. Surprise someone you adore with a Stone & Strand gift card.

  

testimonials

“..one of the best experiences I have ever had. Selection, ease, beautiful shipping presentation of items, stress-free return of one of the items, not to mention the personal notes added up to the perfect shopping experience. Believe me, that does not happen often.”

diane

Birmingham, Michigan

“..one of the best experiences I have ever had. Selection, ease, beautiful shipping presentation of items, stress-free return of one of the items, not to mention the personal notes added up to the perfect shopping experience. Believe me, that does not happen often.”

diane

Birmingham, Michigan

“..one of the best experiences I have ever had. Selection, ease, beautiful shipping presentation of items, stress-free return of one of the items, not to mention the personal notes added up to the perfect shopping experience. Believe me, that does not happen often.”

diane

Birmingham, Michigan