Free Returns & Exchanges
We know that choosing the perfect piece of jewelry can feel risky without the ability to touch, feel and wear it. Shopping for jewelry shouldn’t be stressful. As you explore and discover the incredible slate of pieces on Stone & Strand, set aside any fears about shipping or returns. Ship it, return it or send for something else - all expenses on us.

Our Policy
Returns will be accepted within 100 days of receiving the item (yep, you read that right!), as long as the item is undamaged, unworn and all original packaging and security tags remain attached to the product. Returns are accepted for the majority of our products with the exception of items marked Final Sale, custom orders and pieces that are engraved or personalized. The policy for all individual items is stated on the product page. Please read this carefully before making a purchase.

To get started on your return, login to your account HERE. If you checked out as a guest, email us at to receive a Return Authorization Number (RMA) and return instructions.

US Customers
We’re pleased to offer complimentary 2 day shipping and returns to all U.S. customers on all qualifying items.

International Customers
International customers receive complimentary shipping and are additionally allowed to return qualifying items. However, please note that international returns are the responsibility of the customer. Additional, any import duties or customs paid will not be refunded.